Step 1 · Requirement
Lines, quantities and timing.
What we do, in detail
Four things, with the packaging weighed on every one of them.
Program 01 · SIC 46900
Wholesale supply
Trade terms are agreed in writing before the first order, not quoted after the first dispute. That means the payment period, the return position, what happens to a short or damaged delivery, and the limits of what we warrant about a product we did not make. A wholesaler who leaves those four things vague is not being flexible; it is deciding to argue about them later, when the money is already spent.
Step 2 · Quote
Price, availability and delivery basis.
Step 3 · Terms
Payment, returns and liability in writing.
Step 4 · Supply
Packed, recorded and dispatched.
Step 1 · Listed
Specification and total price.
Step 2 · Ordered
Confirmation with the dispatch period.
Step 3 · Dispatched
Within the period stated.
Step 4 · Rights
14 days to cancel, stated not hidden.
Program 02 · SIC 47910
Online retail
Two commitments cover most of what goes wrong in distance selling. The price shown first includes the delivery charge rather than revealing it at the final step. And the statutory rights that come with buying at a distance are stated plainly instead of being described as a generous returns policy, because they are not a favour and calling them one tends to precede restricting them.
Program 03 · What the name says
Clearance and overstock
Clearance trading lives or dies on accurate description. Surplus stock, end-of-line stock, returned stock and damaged stock are four different things at four different prices, and a seller who blurs them makes one good margin and loses the account. So a lot is described by what it is, including the proportion that will not be perfect, and a buyer who needs certainty of grade is told to buy elsewhere.
Step 1 · Lot
What it is, and where it came from.
Step 2 · Grade
Including the proportion that is not perfect.
Step 3 · Price
On the grade, not on the hope.
Step 4 · Collected
Or delivered, agreed in writing.
Step 1 · Specify
Smallest packaging the goods allow.
Step 2 · Weigh
At packing, not estimated later.
Step 3 · Record
Material and nation of sale.
Step 4 · Report
On the schedule the rules set.
Program 04 · Weighed, not estimated
Packaging and reporting
This stopped being a presentational matter when the fees arrived. Disposal costs are charged on the weight and material of packaging placed on the market, modulated from 2026 by how recyclable it is, and reported by nation of sale. The practical consequence is that the data has to be captured at the point of packing, because nobody can reconstruct a year of it afterwards from memory or from invoices.
A requirement to quote, or a clearance lot to move?
A free first conversation, with no obligation. If we are the wrong supplier for it, we will say so.